(Bad) Customer Service
When I want or need something and I have the money to buy, expect me to visit the store where I intend to make the purchase the soonest possible time I can. But no matter how much interest and capacity I have to buy a good or service, bad customer service will definitely drive me away.
One of worst experiences I have had is detailed here.
Have you experienced being offended by remarks like "We have bigger sizes" (when looking for clothes) or "There are cheaper models" (when looking for gadgets, etc.)?
Or, while looking at a bag that...
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